Problem Note 44020: Problems occur in SAS® 9.2 when you change internal names during a portal promotion from SAS 9.1.3 to SAS 9.2
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The SAS® 9.2 Intelligence Platform: Web Application Administration Guide, Fourth Edition states that you must change the internal user names of the SAS Administrator and the SAS Trusted User accounts when you promote a portal from SAS 9.1.3 to SAS 9.2.
However, renaming these two causes problems in the SAS® 9.2 system. After the names are changed, none of the servers (including the SAS® Metadata Server) will start.
To correct the problem, create a new user account with a metadata identity and assign that account as SAS Administrator and SAS Trusted User in your SAS 9.2 repository. As an alternative, you can add external login credentials for the SAS Administrator and SAS Trusted User accounts. You can add these credentials from the Accounts tab in the User Manager plug-in for SAS® Management Console. Do not change the internal account details.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | SAS Information Delivery Portal | z/OS | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 |
| Microsoft® Windows® for 64-Bit Itanium-based Systems | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter 64-bit Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise 64-bit Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP 64-bit Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft® Windows® for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Datacenter Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Enterprise Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 Standard Edition | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2003 for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows Server 2008 for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Microsoft Windows XP Professional | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Windows Vista for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled AIX | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled HP-UX | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| 64-bit Enabled Solaris | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| HP-UX IPF | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Linux | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Linux for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||
| Solaris for x64 | 4.2 | 4.31 | 9.2 TS2M0 | 9.3 TS1M0 | ||